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1. Official informationGovernmental information, addresses and contact information
Do you need information and assistance, accommodation or medical care? Official website of the German Federal Ministry of the Interior and Community for a good start in Germany.
Updated at March 19, 2022, 7:20 p.m.
Here you will find the current information from Germany in German and Russian.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 7:29 p.m.
The public broadcaster publishes more and more tips for people entering the country from Ukraine, e.g. how to find accommodation or how to get SIM cards to contact home. It's always worth checking back
Source https://www.instagram.com/how.to.deutschland/ Updated at March 17, 2022, 7:07 a.m.
3. ArrivalHow can I arrive?
If you see anything suspicious please contact the police. Phonenumer: 110
Source https://twitter.com/bpol_bw/status/1501121583041200128?s=20&t=9SvvnjUkR6JGiUnhPJgnUw Updated at March 11, 2022, 4:52 p.m.
People fleeing Ukraine can enter Germany by plane, train, bus or car. - Deutsche Bahn is offering free tickets from Poland to Germany (Ukrainian passport required) - departing from Warschau, Danzig, Przemysl, Krakau, Breslau. (information in Ukrainian and Russian language --> https://www.bahn.de/info/helpukraine)- Flixbus is offering free tickets to several destinations (e.g Berlin) --> https://www.facebook.com/FlixBusPL/posts/1313099539188486- WizzAir is offering free plane tickets and special conditions to people from Ukraine (e.g. to the Airport of Memmingen in South Germany) --> https://wizzair.com/#/rescueDon´t hesitate to ask for help, after crossing the border. Talk to people from church organizations (Caritas, Diakonie, Johanniter...), from Red Cross (Deutsches Rotes Kreuz) or to policemen.
If you need help, please call the following numbers: For the police, dial 110. For an ambulance or the fire brigade, dial 112
Source www.malteser.de Updated at March 3, 2022, 8:26 p.m.
4. DocumentsWhich Documents are required?
Ukrainian nationals without a biometric passport generally require a visa to enter the country. However, an EU Member State may grant exceptions to entry into its territory on humanitarian grounds.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 7:35 p.m.
You must contact an immigration office in your area. In the link you will find a search engine for the nearest immigration office.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 7:41 p.m.
People from Ukraine are allowed to stay in Germany for 90 days. Its possible to extend the stay at the municipal foreigners registration office. (See the link below to find a nearby foreigners registration office )Ukrainian nationals have the possibility to apply for asylum or a visa either immediately or at a later date during their stay. Foreigners need a negative Covid test to cross the border (usually there are possibilities to get tested at the border)
Updated at March 4, 2022, 9:02 a.m.
5. AccommodationWhere can I find accommodation?
Municipal foreigners registration offices can help finding an accommodation. Local authorities are currently organizing support for people from Ukraine. If you have trouble findig a foreigners registration office ask the police for help.
A private platform that offers accommodation. There is a registration process and you request beds. For security reasons, we expressly advise you to contact an official authority in Germany. In an emergency, contact the nearest police station (phone: 110).
Source www.warmes-bett.de Updated at March 4, 2022, 1:34 p.m.
As a tip, you can, for example, enter the word "police" in a navigation program such as google maps, and the nearest police stations should then be displayed directly. Of course you can also talk to a police officer if you meet one. In an emergency, dial 110
Source polizei.de Updated at March 3, 2022, 8:31 p.m.
Some IT specialists from Belarus have built this platform for Ukrainian refugees. The offers are purely private and unverified.
Source icanhelp.host Updated at March 4, 2022, 6:14 p.m.
Under the following link you will find private accommodation in your area. These are unverified accommodations for volunteers. For security reasons, we expressly advise you to contact an official authority in Germany. In an emergency, contact the nearest police station (phone: 110).
Source shelter4ua.com Updated at March 3, 2022, 8:19 p.m.
You can contact a police station, the immigration authorities and, in an emergency, the acceptance points of the federal states. Many cities also have central contact points. You can find an immigration office by clicking on the link.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 7:48 p.m.
Another possibility is to inquire about accommodation under the link. The form is very simple. The site seems serious at first glance, but this has not been verified. We would like to point out that this offer is not an official offer by the German government.
ActionsOpen website email@example.com
Source https://unterkunft-ukraine.de/ Updated at March 4, 2022, 5:42 p.m.
Have you fled Ukraine and would like to stay directly with private people? Please note that most of our accommodations are in Germany. Indicate your language skills. In the current emergency situation, we have to make do without language skills for the time being. If you wish to have common language skills, you can indicate this in the message. After contacting you, we will share your data with people from Ukraine. Beyond that, you do not enter into a contractual relationship with us. You do not make any payments to us. For now, plan with a four-week perspective. Before claiming any accommodations, we will personally contact you to check availability with you. In the form you can choose periods starting from two weeks.
Source https://unterkunft-ukraine.de/ Updated at March 3, 2022, 6:54 p.m.
You can register on the site and you will be personally accommodated with a temporary apartment. People are being placed personally for now. A technical solution should be available soon. Note that currently only about 40% of the apartments offered are rent-free.
Source https://www.konii.de/news/wunderflats-organisiert-unburokratisch-unterkunfte-fur-kriegsfluchtlinge-aus-der-ukraine-202203018723 Updated at March 4, 2022, 4:29 p.m.
6. AsylumHow can I request asylum?
Due to the current situation in Ukraine, Ukrainian nationals who are currently in Germany for a short stay are not required to go through the visa procedure in order to receive a temporary residence permit if they did not enter on such a visa. Ukrainian nationals who have entered Germany for a short stay without a visa can apply for a temporary residence permit for an additional 90 days once the 90 days of the short stay have elapsed.
Source https://www.bmi.bund.de/SharedDocs/faqs/EN/topics/ministry/ukraine-war-eng/faq-ukraine-artikel.html Updated at March 3, 2022, 7:34 p.m.
The Federal Ministry of the Interior and Community is currently looking at unbureaucratic ways to allow non-German nationals who were in Ukraine on 24 February 2022, and have since entered Germany, to stay here regardless of existing possibilities for entering Germany without a visa. Ukrainian nationals who were already in Germany on 24 February 2022 without the residence title required for a long-term stay in Germany are soon to be exempt from the requirement to hold such a residence title. The European Union, the Federal Government and federal states are currently preparing to admit displaced persons from Ukraine. Directive 2001/55/EC on minimum standards for giving temporary protection is to apply equally in all EU member states, allowing an unbureaucratic procedure for admitting war refugees. This means that displaced persons would not need to go through the asylum procedure; applying for asylum would no longer be necessary. More information on this matter is expected to follow over the coming days. We therefore currently recommend that Ukrainian nationals refrain from submitting an asylum application. The basic right to apply for asylum remains unaffected by this.
Source https://www.bmi.bund.de/SharedDocs/faqs/EN/topics/ministry/ukraine-war-eng/faq-ukraine-artikel.html Updated at March 3, 2022, 7:40 p.m.
You can also apply for asylum at the BAMF in Trier, for example, and will then first be referred to shared accommodation.
7. Medical servicesHow can I access medical services?
Since March 16th, 2022, patients from the Ukraine can imagine the medical first aid for refugees from the Ukraine in the "Medpoint". Appointments can be made at https://www.impfzentrum-schleyerhalle.de/ukraine-versorgung/. MedPointSchleyerhalle Mercedesstrasse 69, 70372 Stuttgart Subway U19, Bus 45 & 56; NeckarPark (stadium) stop
Source https://www.impfzentrum-schleyerhalle.de/ukraine-versorgung Updated at March 18, 2022, 10:53 a.m.
8. Other supportWhere else can I find support?
From February 23rd, 2022 up to and including March 31st, 2022, calls and SMS are free of charge from mobile phones and landlines. There are no roaming costs for customers in Ukraine. This also applies to Congstar. Tested with a Telekom prepaid card. You can call Ukraine for free.
Source Telekom Updated at March 4, 2022, 3:44 p.m.
Deutsche Telekom: - No charges for calls to Ukraine from public phones - No charges from landline and mobile networks - No roaming charges in Ukraine - Area code is +380 or 00380 (omit the first 0 in the number after it)
Source https://www.telekom.com/de/medien/medieninformationen/detail/telefonzellen-kostenlose-telefonate-in-die-ukraine-650078 Updated at March 16, 2022, 9:30 p.m.
9. WorkCan I work?
As a rule, refugees from Ukraine can enter the Schengen area for up to 90 days without a visa. Working is not permitted during the short stay.
Source Caritasverband für das Bistum Aachen e.V. Updated at March 3, 2022, 8:09 p.m.
10. TransportHow can I get transport?
The airline, Wizz Air, is offering 100,000 free seats from Poland, Slovakia, Hungary and Romania. These are one-way flights only. You must provide a Ukrainian passport number.
Source Wizz Air Updated at March 4, 2022, 4:40 p.m.
As part of the short stay of up to 90 days, Ukrainian citizens with a biometric passport can enter the Schengen area without a visa and move freely within it. This also includes an onward journey from Poland to Germany.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 8:43 p.m.
No, the relevant information is not available here. However, the airspace over Ukraine is currently closed.
Source Bundesamt für Migration und Flüchtlinge (BAMF) Updated at March 3, 2022, 8:39 p.m.
Dear Traveller, You can travel with your Ukrainian passport/ID card to Berlin, Dresden, Nuremberg and Munich. You do not need a ticket. If you wish to continue your journey, you can get a free "helpukraine" ticket valid in 2nd class to your desired destination at a DB Reisezentrum (DB Travel Centre) or at a DB agency. Please show your Ukrainian ID (passport/ ID card) to the ticket inspector on the train upon request.
Source https://www.bahn.de/info/helpukraine#ukr Updated at March 3, 2022, 7:20 p.m.
11. Internet accessHow can I access the internet?
You can find free Wifi in many restaurants such as McDonalds, Burger King, Starbucks, Pizza Hut, Coffee Fellows, as well as at train stations and in some hotels.
Source https://www.techfacts.de/ Updated at March 2, 2022, 4:24 p.m.
Deutsche Telekom provides refugees from Ukraine with free SIM cards for mobile phones for free calls in Germany and Ukraine as well as unlimited data usage. Free SIM cards can be obtained individually in T-shops (with Ukrainian ID documents). A large number of cards are also available for further distribution after registration for aid organizations and initial reception facilities.
Source https://www.telekom.com/de/medien/medieninformationen/detail/kostenlose-sim-karten-fuer-gefluechtete-aus-der-ukraine-650244 Updated at March 16, 2022, 9:21 p.m.